Overview & Data Controller
This Privacy Policy governs information practices for Ternframe LLC ("Ternframe," "we," "us," or "our") across our web domain (https://ternf.com), beta testing dispatches, and our mobile applications distributed via the Apple App Store and Google Play Store.
Information We Collect
Our software is engineered around local-first storage. We collect only the minimum data required to deliver requested services:
- Voluntary Contact Records: Email addresses submitted to join our TestFlight / APK beta queue or sent directly to
hello@ternf.comandsupport@ternf.com. - Encrypted Sync Payloads: When optional cloud synchronization is enabled, workspace records are encrypted on your device prior to transmission. Ternframe servers store ciphertext and cannot inspect the contents of your notes.
- Subscription & Billing Metadata: Payment transactions are processed directly by Apple Inc., Google LLC, or Stripe, Inc. We receive anonymized entitlement receipts to unlock software features and never store raw payment card numbers.
- Opt-In Crash Diagnostics: Anonymized stack traces submitted only when permitted by your operating system privacy settings to resolve software defects.
How Information Is Used
Information is used strictly to provision software licenses, relay encrypted device synchronization, send requested beta release notifications, respond to support inquiries, and satisfy statutory accounting obligations. Ternframe LLC does not sell, rent, or broker personal information to advertisers or third parties.
Retention & Deletion Rights
Local application data resides directly on your device and can be deleted at any time by removing the application or exporting/erasing its local vault. To request permanent deletion of your email address or cloud sync account records, contact hello@ternf.com.
Corporate Contact
Ternframe LLC
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110, United States
Electronic Mail: hello@ternf.com